Shipping Policy

Thank you for shopping at maccosmetics. We are committed to delivering your order promptly and keeping you informed throughout the process.

Order Processing

All orders are processed within 1-3 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Once your order has been processed, please allow 7-12 business days for shipping. Delivery times may vary depending on your location and carrier.

Shipping Fees

Shipping fees are calculated based on your order and shipping address and will be displayed at checkout before you complete your purchase.

Order Cancellation

You may cancel your order within 12 hours of placing it. To request a cancellation, please contact us promptly at kelseydavies290548@gmail.com. After this window, we may not be able to cancel your order as it may have already been processed.

Returns and Refunds

If you are not completely satisfied with your purchase, you may return items within 14 days of receipt. To initiate a return, please contact us at kelseydavies290548@gmail.com with your order information.

Please note customers are responsible for return shipping costs, except in cases where the item is defective, damaged, or incorrect. Upon receipt and inspection of the returned item, refunds will be processed within 5-10 business days. Refunds will be issued to the original payment method.

Contact Us

If you have any questions regarding shipping, cancellations, or returns, please do not hesitate to reach out to our customer service team at kelseydavies290548@gmail.com.